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  • How do I open an account?

    Once you’ve gone through all the eligibility requirements, it only takes 10 minutes to open an account online. You (or your Authorized Legal Representative) will need to have some basic information handy. Once you’ve been verified, you’ll set up the account details by:  Creating a...

  • How do I prove a qualified expense?

    Keep your receipts and documentation for all qualified expenses in case the IRS wants to see them. We don’t require proof of your expenses, but you should have it for your records.

  • How do I prove my eligibility?

    You will be asked a series of questions when opening your account. Although you will not need to produce a copy of your diagnosis in order to open an account, you must have a record of the diagnosis available.

  • How do I set limits on my STABLE Visa® Card?

    The card administrator can customize where the card can and can’t be used to make purchases, and settings can be adjusted to allow or block categories of spending and even block specific vendors. You can update the settings at any time by logging in to your STABLE Visa® Card administrator...

  • How do I set up my gifting page?

    To create a gifting page:  Sign in: Click the gifting link on your account overview page.  Choose what people see: Select whether or not you want to share the progress you’ve made toward your gifting limit.  Review & Publish: Get a preview of what it will look like when someone visits your...

  • How do I set up SSA direct deposits?

    Complete the setup process in three simple steps: Log in to your ABLE account and click on “Direct Deposit” on the Total Balance tile. Or, once logged in, go to “Transfers > Direct Deposit.” Enter your information and retrieve your direct deposit details that can be provided to the SSA —...

  • How do I sign up for a card?

    In just a few steps, you can sign up to receive a STABLE Visa® Card. After you’ve registered, it takes about 6-8 business days to receive your card in the mail. For any subsequent cards, you may opt to pay for expedited shipping, which takes 2-4 business days. Once your card is activated, simply...

  • How do I withdraw money?

    You can make withdrawals of at least $10 at any time online. A transfer can take 2-5 business days to complete, depending on how the money is allocated. You can request a check to be sent to you or a third-party payee. The check should arrive in 5-7 business days. If you request a full withdrawal,...

  • How have the investment options been performing?

    To view current investment performance, please click here.

  • How is this different from a Special Needs Trust or Pooled Trust?

    A STABLE account does not replace a Special Needs Trust or Pooled Trust. There are some key differences that are meant to give people living with disabilities and their families more options.  With a STABLE account through [[planName]]: There are fewer expenses than setting up a trust.  The...